E-commerce License in Dubai

E-commerce License in Dubai

Table of Contents

Getting an E-commerce License in Dubai is a hot topic because it changes how people shop in the city. Dubai is a big business and innovation hub, and many people want to start their online business here. It doesn’t matter if you are new to this or have experience, knowing how to get an e-commerce license in Dubai is really important.

If you are an investor, there are great benefits to doing business in the UAE. You can take all your profits home, get tax breaks, and find what you need easily.  In this blog, we will explain an E-commerce License, why it is a good idea, the different types you can get, what you need to qualify, how to apply, and why it is smart to get help from experts.

What is an e-commerce license in Dubai?

An e-commerce license is like a special permit that allows people or companies to do online selling in a certain place, usually a country or region. You need this permission from the government to run an online store or sell things on the internet.

In Dubai, if your business only sells things online without having a physical store, you must get an e-commerce license. Even if you have things to sell but don’t meet customers in person or have a shop, you still need this license. But if your business wants to sell online and also have a physical store, you can apply for both an e-commerce license and a trading license.

The specific rules for getting an ecommerce license in Dubai can be different depending on where you want to get it.

Benefits of obtaining an e-commerce license

Following are the Benefits of obtaining an e-commerce license:

Growing E-Commerce Market:

Dubai market is growing fast. Many people use the internet and are comfortable with technology, which is good for online businesses.

Ideal Location:

Dubai is in a good spot between Asia, Africa, and Europe. This makes it easy for online businesses to reach customers in these regions.

Top-Notch Facilities:

Dubai has excellent facilities like warehouses and delivery systems, important for online businesses to send products smoothly.

Support from the Government:

The government in Dubai really supports online businesses. They have many Free Zone where they help and facilitate these businesses.

Tax Benefits:

In Dubai, there are tax perks like no other place. The tax on personal income (salary) is 0% and taxes for businesses are pretty less when compared to other countries, which makes it ideal for online businesses.

Easy to Start and Run Businesses:

Dubai has a straightforward and easy process to get licenses and manage your business.

Strong Laws for Online Business:

Dubai has strong laws to protect online sales and ideas, which helps online businesses feel safe and operate confidently.

Good Internet and Payment Systems:

It is not necessary to mention please that Dubai has fast internet services and lots of people use online payments, which is great for online businesses.

Chances to Connect and Partner Up:

Dubai is a global business center. This gives online businesses a lot of chances to meet other businesses and investors, which can be really helpful.

The Role of Government Authorities in Regulating E-Commerce Businesses in Dubai

The government of UAE, including Dubai is very helpful in the spread of e-commerce business around the region. To facilitate the e-commerce industry, the government is busy setting up new free zones and designing new policies to create a business-friendly environment.

The government authorities have already made the licensing process easy and accessible to all so that anyone who is planning to start their e-commerce business in Dubai would not face any difficulty while signing up for the process.

Types of E-commerce Licenses in Dubai:

Following are the types of e-commerce licenses in Dubai

E-Trader License:

Who can get it:

A UAE or GCC national, or an expat from specified countries, over 21 years old and residing in Dubai.

What it allows you  to do:

Sell goods and services online through social media and other online platforms.

What it doesn’t allow you to do:

Have a physical presence in Dubai, issue visas to employees, or sell goods or services directly to consumers.


Portal License:

Who can get it:

Both UAE nationals and non-UAE nationals.

What it allows you to do:

Create and operate online portals that connect buyers and sellers.

What is not allowed:

Sell goods or services directly to consumers.

Virtual Company License:

Who can get it:

Both UAE nationals and non-UAE nationals.

What it allows you to do:

Operate entirely online and have a virtual office in Dubai.

What is not allowed:

A physical presence in Dubai or issuing visas to employees.

Licensing options for various sectors within the e-commerce industry

Following are the licensing options for various sectors within the e-commerce industry

Drop shipping:

You sell things online but don’t keep them in stock. You just order from suppliers, when someone buys from you. You need to be good at talking to people, managing money, and running an online store.

Online Consulting:

You can teach, give business advice, or help with school stuff online. There are many platforms where you can start giving your service.

Virtual Fitness:

Online fitness classes got popular because of the pandemic. Many gyms offer workouts you can do at home. This is about staying fit and feeling good mentally.


You can make money online by writing, designing websites, or doing other projects on sites. Working from home is common now, and freelancing is a good way to use your skills.

Social Media Marketing:

In Dubai, lots of businesses need help with social media. You can start a business to help them.


You can make a website to sell things. You can sell all kinds of stuff, from house items to clothes. Dubai has a big market for this.

Food Delivery:

More people want food delivered to their homes now. You can start a business to deliver food from restaurants.

Choosing the Right License Based on Your Business Activities and Goals

Choosing the right license for your online business is really important. Here is how you can pick the best one:

What You are Selling?

Think about what your business will do. Selling products? Or maybe offering services like fitness classes or advice? The type of business you have helps decide what license you need.

Rules and Laws:

Every place has its own rules for businesses. Make sure you know what the rules are where you are setting up your business.

Your Budget:

Some licenses cost more than others. Think about how much you can spend on a license and other business costs like an office or shipping.

Future Plans:

Think about what you want your business to be like in the future. Choose a license that lets your business grow the way you want it to.

Ask RFZ Experts:

It is always a good idea to talk to RFZ experts about the type of license you need to have. They can give you advice that is right for your business.

Licensing Requirements and Eligibility:

Every license has their own set of requirements and eligibility criteria. E-Commerce license also has a set of rules and eligibility criteria.

Eligibility Criteria for Obtaining an E-Commerce License

To get an E-commerce license in Dubai, you need to follow some important steps set by the local government. These steps include setting up a physical office in Dubai, getting the permits, and following specific rules for your type of E-commerce business.

The exact things you need to do can vary depending on what kind of online business you want to start. It is very important to do thorough research and get advice from experts to make sure you do everything right.

E-commerce Licensing in Dubai Application Process and Timelines:

The following are the steps that need to be fulfilled while applying for an E-Commerce license in Dubai when you are planning to start an e-commerce business in Dubai.

Decide Where to Set Up:

First, you need to choose where in Dubai you want to start your online business. You can either pick a free zone or the mainland. Each has its own rules, RFZ will help you understand the rules and complications of both Mainland and Free Zone.

Choose a Name:

Next, you need to come up with a name for your online store. Just remember not to use any rude or offensive words and make sure your chosen name is not already used by another business.

Apply for a License:

You have to fill out an application to get permission to run your e-commerce business. RFZ will guide you on every step about the rules of your chosen location (free zone or mainland).

Create a Website:

The most important part of your online business is having a good, easy-to-use website where people can shop. We will also register a web address for your site.

Get Visas:

Once the licensing process is done, we at RFZ will apply for visas. RFZ will guide you properly about visas and which visas are right for your needs.

Expected Timelines for Approval and Issuance of the License

It depends on which jurisdiction you are applying. If it is mainland then it will be processed early, which will take up to 2-4 business days. Whereas in the free zones, it can take around 3 to 7 days.

Another thing to keep in mind while your application is under process is that most jurisdictions will ask you for pre-approval before issuing your license.

Common Challenges and Tips for a Smooth Application Experience

Main Challenges

Setting Up Technology:

It can be tricky to get all the online systems like the website and payment methods working together.

Keeping Data Safe:

Protecting your business and your customers’ information from online threats is a big concern.

Shipping Products:

Making sure products get to customers on time, especially when sending them to different countries, is tough.

Facing Competition:

It is hard to stand out and keep customers coming back when there are so many other online stores.


Choose a stable Online Store System:

Pick a system that is easy to use and can grow with your business.

Make Sure Data is Secure:

Put good security in place to keep your business and customer information safe.

Work on Shipping:

Partner with good shipping companies and keep track of your stock to make sure products are delivered well.

Focus on Marketing and Customer Happiness:

Use online ads and social media to attract customers, and make sure they have a great experience so they will shop with you again and will refer to others as well.

Free Zone vs. Mainland Licensing:

When applying for an e-commerce license in the UAE, you need to decide how to set up your business. There are two options: mainland or free zone.

If you choose the mainland, you can sell directly to people in the UAE and also work on government projects. You don’t need a local partner for this.

If you choose a free zone, you will not have to pay taxes and you can avoid some customs fees. You can also send all your profits back to your home country. But, if you want to sell to people in the UAE, you’ll need to work with a local agent or distributor.

The Role of Free Zones in Fostering E-Commerce Growth and Innovation

Free zones help e-commerce businesses grow by offering them special benefits. These include lower taxes and easier customs rules, which make running the business cheaper and smoother. These zones are usually near big airports or ports, making shipping goods faster and cheaper.

They also have modern facilities that are great for storing and managing products. Being in a free zone also means e-commerce businesses can connect with other companies and find skilled workers easily. All these advantages make it easier and more profitable for e-commerce businesses to operate and grow.

The Final Thought…

In simple terms, e-commerce is doing really well in Dubai. One of the major reasons is that the Dubai government supports and helps e-commerce businesses making it easier to shop online and offering good systems to deliver things quickly and easily.

Finally, new technology and steps are making it easier for businesses to sell things online and making it the best and great place for businesses that are looking to get e-commerce license.

Set Up Your Online Business with RFZ

If you are looking to start your e-commerce business and are looking to obtain a license, RFZ is the company that can assist you in registering your company.

At RFZ, we offer personalized help to people who want to start businesses in the UAE. We can assist with everything from creating a company to managing finances and making sure you follow the rules. Our experienced team. We will give you trustworthy advice at every step of your business journey in the UAE.

Are you ready to make your business dreams a reality? Partner with RFZ, and let us do it together.

For a free consultation, contact us at +97145890815. You can also send us a WhatsApp message at +97145890815 or email your questions to +97145890815. We are here to assist you!


Following are the Faq’s:

What can I sell with an e-commerce license in Dubai?

With this license, you can sell things online in Dubai, like clothes, electronics, food, and more

How long does it take to obtain an e-commerce license in Dubai?

It usually takes 2 to 4 weeks to get this license, depending on your business, which jurisdiction you have selected and how complicated the nature of your business is.

Who needs an e-commerce license in Dubai?

Anyone who wants to sell stuff online in Dubai needs this license, whether you are a person, a company, or a group.

What are the consequences of non-compliance with e-commerce regulations in Dubai?

If you don’t follow the rules for online selling in Dubai, you could get fined, have your business stopped, or face other legal problems.

Do I need a physical office or store to obtain an e-commerce license in Dubai?

You don’t have to have a physical office or shop in Dubai to get this license. You can run your business online.

Can foreign nationals or non-residents obtain e-commerce licenses in Dubai?

Even if you are not from Dubai or not living there, you can still get this license. You just have to follow the rules and steps.

Read More: What is Commercial License in Dubai 
Read More: Low Cost Business Setup In Dubai

Umber Awan
Umber Awan

Leave a Comment

Your email address will not be published. Required fields are marked *


Your request have been processed successfully. We will get back to you as soon as one of our agents has reviewed your request. Thank you!