E-commerce License in Dubai : A Complete Guide 2024

E-commerce License in Dubai

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Getting an E-commerce License in Dubai is a hot topic. It changes how people shop in the city. Dubai is a big business and innovation hub. According to the Dubai Chamber of Commerce, the e-commerce market of the UAE will reach $9.2 billion by 2026. The total retail sales of the sector will reach 12.6 percent in the same year.

Many people want to start an online business here. Knowing how to get an e – commerce license in Dubai is essential regardless of your experience.

Setting up a business in the UAE has excellent benefits. You can take all your profits home, get tax breaks, and easily find what you need. This blog will explain an e-commerce License, its benefits, and how to get it.

What is an e-commerce license in Dubai?

An e-commerce license is a special permit allowing people or companies to sell online in a particular place, usually a country or region. You need this permission from the government to run an online store or sell goods on the internet.

If your business sells things online in Dubai, you must get an e-commerce license. Even if you do not have an office space, you still need this license. If you have a physical store and sell online, you can apply for a trading license or business license in Dubai. The rules for getting an e-commerce license vary according to location.

Benefits of obtaining an e-commerce license in Dubai

Why Start Ecommerce business in Dubai

Why should you start an ecommerce business in Dubai? The following are the benefits of obtaining an e-commerce license for business operations:

1. Growing E-Commerce Market:

The e-commerce market in Dubai is growing fast. Many people use the internet and are comfortable with technology suitable for online businesses.

2. Ideal Location:

Dubai is in a good spot between Asia, Africa, and Europe. Online stores can easily reach customers in these regions.

3. Top-Notch Facilities:

Dubai has excellent facilities like warehouses and delivery systems. These facilities help businesses send products smoothly.

4. Support from the Government:

Dubai’s government supports online businesses. They have many Free Zones where you can have 100% foreign ownership. The Department of Economic Development of the Emirate of Dubai drives the city’s economic agenda.

5. Tax Benefits:

Dubai offers unique tax perks. The tax on personal income (salary) is 0%, and business taxes are lower than in other countries. Thus, Dubai is ideal for online businesses.

6. Easy to Start and Run Businesses:

The process of getting licenses and managing businesses in Dubai is straightforward.

7. Strong Laws for Online Business:

Dubai has strong laws to protect online sales and ideas. Online stores can feel safe and operate confidently.

8. Good Internet and Payment Systems:

Dubai has fast internet services. Many people use online payments, which is great for online businesses.

9. Chances to Connect and Partner Up:

Dubai is a global business center. Online businesses have many opportunities to meet other companies and investors.

How do you get an E-commerce License in Dubai?

How to start ecommerce business in dubai

The following are the steps you need to take when applying for an E-Commerce license in Dubai:

1. Decide Where to Set Up:

First, you must choose where to start your ecommerce business in Dubai. You can select a free zone or the mainland. Each has its rules, and RFZ will help you understand the laws and complications.

2. Choose a Name:

Next, you need to create a name for your online store. Remember not to use rude or offensive words, and ensure another business does not already use your chosen name.

3. Apply for a License:

You must fill out an application for permission to run your e-commerce business. RFZ will guide you through every step regarding the rules of your chosen location (free zone or mainland).

4. Create a Website:

The most important part of your online business is having a good, easy-to-use website where people can shop. We will also register your site’s web address.

5. Get Visas:

Once the licensing process is complete, we at RFZ will apply for your UAE residency. RFZ will also correctly guide you through the visa process and advise you on which visas suit your needs.

6. Corporate Bank Account

After completing the residency process, you can open a bank account for your business. This helps you monitor your money, calculate taxes easily, and manage your cash more effectively.

What are the types of E-commerce Licenses in Dubai:

Following are the types of e-commerce licenses in Dubai

1. E-Trader License:

Who can get it:

A UAE or GCC national, or an expat from specified countries, over 21 years old and residing in Dubai.

What it allows you  to do:

Sell goods and services online through social media and other online platforms.

What it doesn’t allow you to do:

Have a physical presence in Dubai, issue visas to employees, or sell goods or services directly to consumers.


2. Portal License:

Who can get it:

Both UAE nationals and non-UAE nationals.

What it allows you to do:

Create and operate online portals that connect buyers and sellers.

What is not allowed:

Sell goods or services directly to consumers.

3. Virtual Company License:

Who can get it:

Both UAE nationals and non-UAE nationals.

What it allows you to do:

Operate entirely online and have a virtual office in Dubai.

What is not allowed:

A physical presence in Dubai or issuing visas to employees.

What are the E-commerce Licensing Options in Dubai?

types of ecommerce license in dubai

There are many e-commerce licensing options in Dubai, such as

1. Drop shipping:

You sell things online but don’t keep them in stock. You just order from suppliers, when someone buys from you. You need to be good at talking to people, managing money, and running an online store.

2. Online Consulting:

You can teach, give business advice, or help with school stuff online. There are many platforms where you can start giving your service.

3. Virtual Fitness:

Online fitness classes got popular because of the pandemic. Many gyms offer workouts you can do at home. This is about staying fit and feeling good mentally.

4. Freelancing:

You can make money online by writing, designing websites, or doing other projects on sites. Working from home is common now, and freelancing is a good way to use your skills.

5. Social Media Marketing:

In Dubai, lots of businesses need help with social media. You can start a business to help them.

6. Trading:

You can make a website to sell things. You can sell all kinds of stuff, from house items to clothes. Dubai has a big market for this.

7. Food Delivery:

More people want food delivered to their homes now. You can start a business to deliver food from restaurants.


In simple terms, e-commerce is doing really well in Dubai. One of the major reasons is that the Dubai government supports and helps e-commerce businesses making it easier to shop online and offering good systems to deliver things quickly and easily.

Finally, new technology and steps are making it easier for businesses to sell things online and making it the best and great place for businesses that are looking to get e-commerce license in Dubai.

Set Up Your E-commerce Business in Dubai with RFZ

If you are looking to start your e-commerce business and are looking to obtain a license, RFZ is the company that can assist you in registering your company.

At RFZ, we offer personalized help to people who want to start businesses in the UAE. We can assist with everything from creating a company to managing finances and making sure you follow the rules. Our experienced team. We will give you trustworthy advice at every step of your business journey in the UAE.

Are you ready to make your business dreams a reality? Partner with RFZ, and let us do it together.

For a free consultation, contact us at +97145890815. You can also send us a WhatsApp message at +97145890815 or email your questions to info@rfz.ae. We are here to assist you!


Following are the Faq’s:

What can I sell with an e-commerce license in Dubai?

With this license, you can sell things online in Dubai, like clothes, electronics, food, and more.

What is the difference between a Free Zone and a Mainland E-commerce License in Dubai?

When applying for an e-commerce license in the United Arab Emirates, you must decide how to set up your business. There are two options: mainland or Dubai free zone.

If you choose the mainland, you can sell directly to people in the UAE and also work on government projects. You don’t need a local partner for this.

If you choose a free zone, you can avoid some customs fees and send all your profits back to your home country. However, it would help if you worked with a local agent or distributor to sell to people in the UAE.

How long does it take to obtain an e-commerce license in Dubai?

It depends on which jurisdiction you are applying to. If it is mainland, then it will be processed early, which can take 2-4 business days. In the free zones, it can take 3 to 7 days.

Who needs an e-commerce license in Dubai?

Anyone who wants to sell stuff online in Dubai needs this license, whether you are a person, a company, or a group. You need it for an online business setup in Dubai.

Why setup an e-commerce business in a Free Zone?

Free zones help e-commerce businesses grow by offering them unique benefits. These include lower taxes and more accessible customs rules, which make running the business cheaper and smoother.

These zones are usually near big airports or ports, making shipping goods faster and more affordable. Being in a free zone also means e-commerce businesses can easily connect with other companies and find skilled workers.

What is the Eligibility Criteria for Obtaining an E-Commerce License?

To get an E-commerce license in Dubai, you need to follow some essential steps set by the local government. These steps include setting up a physical office in Dubai, getting the permits, and following specific rules for your type of e – commerce busines

What Are the Consequences of Setting Up an Ecommerce Business Without a License?

Follow the rules for online selling in Dubai to avoid being fined, having your business stopped, or facing other legal problems.

Do I need a physical office or store to obtain an e-commerce license in Dubai?

You can get this license without having a physical office or shop in Dubai. You can run your business online.

Can foreign nationals or non-residents obtain e-commerce licenses in Dubai?

You can still get this license even if you are not from Dubai or do not live there. You have to follow the rules and steps.

Is it a good idea to start an e-commerce business in Dubai?

It is a good idea to start an e-commerce business in Dubai. There are many benefits, such as the growing e-commerce market and ideal location. Dubai offers tax benefits and solid laws for online companies.

Read More: What is Commercial License in Dubai 
Read More: Low Cost Business Setup In Dubai

Umber Awan
Umber Awan

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